How to request an item return:

If you wish to return an item, please submit your return request HERE within 30 days of purchase. You can log in with your account, to find your order if you are a member, or enter your email address and order number to submit a return request. 

 

  • We offer FREE SHIPPING. 
  • We offer only ONE FREE RETURN per month. 
  • NO RESTOCKING FEE is charged if the item(s) is returned in acceptable condition. ( We understand that when you receive a fragrance you may spray it a couple of times, but if there is a significant amount used. we cannot accept the return. 
  • Before the product(s) are returned, you must first receive an RMA # from Perfume World Store’s Customer Care Service. All returns must be executed within 30 days of the issuance of the RMA #.
  • No returns will be accepted if the product is damaged or significantly used. 
  • A full refund will be issued once products have been inspected and received back into inventory.
  • Customers can also request a store credit instead of a refund which will be added to your account and never expires. 
  • One return a month is eligible for Free Return & No Restocking fee. If you return more than one order a month, we will apply a $12 shipping fee + a 20% Restocking fee.
  • Once we receive your request upon approval a prepaid return label and an RMA number will be sent. Please use the same shipping label to return the item back in order for us to process the refund and exchange fast.
  • International Returns are not accepted at this time.
  • Perfume Atomizers are Final SALE and can NOT be returned.